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Returns, Refunds, and Exchanges
Refunds
How can I get my refund for an item I returned?
How long is the in-store credit voucher valid for?
Can the in-store credit voucher be reprinted if lost or stolen?
Can I use my credit voucher for my next online transaction on ShopSM.com?
How long does the replacement and refund process take?
Will my shipping fee be refunded when I return my item/s?
Why is it taking so long for my refund to be processed?