Most of our products, especially those that have electronics in them, have standard manufacturer’s warranty. We highly encourage you to check your purchased item/s upon receipt to ensure they work as advertised on the site.
If any of your purchased items fails to work, you may bring the item to any of THE SM STORE branch to request for a replacement. Please note that all products sold online must follow our Return and Exchange Policy.
Want to know where your nearest THE SM STORE branch is? View our Store Locator here.