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What is Click and Collect?

Click & Collect is our FREE in-store pickup option available to customers and available in select branches. All you need to do is order your items on shopsm.com, select pick-up option, and choose prepaid payment. Wait for us to inform you via SMS/text message when your package is ready for pick-up at your preferred branch.


Once ready, just drop by our store and pick up your item armed with the One-Time Pincode (OTP). It’s that quick and easy. You are given up to seven (7) days from the date of notification to pick up your order from the selected location. 


Is Click and Collect available in all The SM Store branches?


Click and Collect is available in NCR and in Calabarzon and Bulacan areas as of now. We will be expanding this soon to other key areas in the Philippines, so please watch out and check back regularly. For a list of stores where C&C is available, please see below:


SM Aura Premier (Upper Ground Floor Near Luggage Dept)

SM Bacoor (Upper Ground Floor Near Kultura Dept)

SM Baliwag (Ground Floor Near Snacks Exchange Dept)

SM BF Paranaque (Ground Floor Near Men's Wear Dept)

SM Bicutan (Upper Ground Floor Near Ladies' Wear Dept)

SM Calamba (Ground Floor Near Beauty Section)

SM Cubao (Ground Floor Near Men's Wear Dept)

SM Dasmarinas (Upper Ground Floor Near Beauty Section)

SM East Ortigas (Ground Floor Near Beauty Section)

SM Estancia (Upper Ground Floor Near Men's Wear Dept)

SM Fairview (Upper Ground Floor Near Luggage Dept)

SM Grand Central (Ground  Floor Mezzanine Near Men's Wear Dept)

SM Makati (Ground Floor Near BDO)

SM Mall of Asia (Ground Floor Near Men's Wear Dept)

SM Manila (Ground Floor Near Beauty Section)

SM Marikina (Second Floor Near Beauty Section)

SM Marilao 

SM Masinag (Ground Floor Near Branded Accs Dept)

SM Megamall (Upper Ground Floor Near Branded Accs Dept)

SM Molino (Ground Floor Near Ladies' Wear Dept)

SM North Edsa (Upper Ground Floor Near Men's Wear Dept)

SM Novaliches (Ground Floor Near Ladies' Wear Dept)

SM Rosario (Ground Floor Near Ladies' Wear Dept)

SM San Jose (Upper Ground Floor Near Men's Wear Dept)

SM San Lazaro (Ground Floor Near Men's Wear Dept)

SM San Mateo (Second Floor Near Ladies' Wear Dept)

SM Southmall (Upper Ground Floor Near Ladies' Shoes Dept)

SM Sta. Mesa (Ground Floor Behind Kultura Dept)

SM Sta. Rosa (Ground Floor Near Men's Wear Dept)

SM Sucat (Ground Floor Near Beauty Section)

SM Taytay (Ground Floor Near Men's Wear Dept)

SM Trece Martires (Ground Floor Near SM Home Dept)

SM Valenzuela (Second Floor Near Ladies' Wear Dept)

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