I shopped online, but my points have not been credited to my SMAC yet. What should I do?

It takes seven (7) to ten (10) working days for your SMAC points and transactions to be reflected on your account.

Should there be any issues with your points, you may call SMAC Assist at the following numbers:

  • Within Metro Manila - 8-833-8888 or 7-944-3888
  • Outside Metro Manila - 1-800-10-833-8888 or 1-800-8-944-3888.
  • Globe - 0917-833-2090
  • Smart - 0998-533-8888
  • Sun - 0923-833-8888

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