Returns, Refunds, and Exchanges
Returns and Exchanges
- General Returns Policy
- Dyson Returns Policy
- SM Home Bulky Furniture Returns Policy
- SM Appliances Returns Policy
- I don't live near a The SM Store branch. How may I return my item?
Refunds
- How can I get my refund for an item I returned?
- How long is the in-store credit voucher valid for?
- Can the in-store credit voucher be reprinted if lost or stolen?
- Can I use my credit voucher for my next online transaction on ShopSM.com?
- How long does the replacement and refund process take?