Can I use my credit voucher for my next online transaction on

We are working on this feature For now, credit vouchers may only be used in-store at any of THE SM STORE branches nationwide.

The option of getting a ShopSM voucher to replace of the item you want to return is also available if there's no nearby The SM Store where you are currently located. Please contact our customer care if you want to get a ShopSM voucher instead.

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