Submit a ticket

I don't live near a The SM Store branch. How may I return my item?

If you don't live near a The SM Store branch and wish to return your ShopSM-purchased item, you may return through the LBC branch nearest you.


Simply present an accomplished CAMMS form in your selected LBC branch. No shipping fee shall be charged for ShopSM returns via LBC.


IMPT: The CAMMS returns form and free shipping fee for returns is only applicable for ShopSM purchases. 


You may download a copy of the CAMMS form here:

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.